Catering Sales Manager

Job Function

• Seek business opportunities within the defined sales segment and follow all sales leads to optimize the sales of function and banquet facilities, and F&B outlets within the Hotel. Manage a portfolio of clients within a designated market segment to meet defined sales targets.
• Send out proposals to clients and follow through until confirmation or cancellation is received.  To organize hotel and banquet facilities familiarization tours for clients and prospective customers.
• Prepare event orders which should be completed prior to the weekly banquet meeting and ensure all special requirements are communicated to the service staff.
• Monitor and assist in coordinating banquet functions/ services on daily basis, and engage with function guests to gather feedback.
• Prepare monthly Catering Sales reports, event reports and forecast reports. To keep in close touch with the market and advise the Food & Beverage Manager regarding competitive pricing, promotion, products, etc. 
• Participate in sales related activities such as roadshow/blitzes and attend functions and/or trade shows as directed. To develop productive sales relationships with existing and prospective customers, and implement programmes to win customer loyalty.
• Arrange at least 2 wedding/solemnization workshops in a year.
• Prepare annual banquet sales budget for management approval, and managing the budget upon approval. Advise on establishing annual targets during the Business Planning phase.
• Any other tasks as assigned by the Director of Sales.